QUESTIONS, ANSWERED
FAQ
Sizing, delivery, exchanges, care – and when in doubt, WhatsApp is our fastest line.
Each product page carries its size guide, and our full Size Guide covers measuring and the complete chart. Between sizes, or dressing for a special occasion? Message us on WhatsApp ([EDIT: number]) – fit advice is part of the service. [EDIT: confirm adjustment/custom-fit offer]
Yes – across all Nigerian states, and internationally. Lagos deliveries typically arrive within [EDIT: 1-3] working days; nationwide within [EDIT: 2-5]; international timelines are quoted at checkout. Full details on our Shipping & Delivery page.
Yes – unworn pieces with tags intact can be exchanged within [EDIT: 7] days of delivery. The full terms, the three-step process, and what cannot be returned are on our Returns & Exchanges page.
[EDIT: confirm – e.g. “Selected styles can be made to order in your measurements and preferred fabric; production takes X-Y weeks.”] Message us on WhatsApp to begin.
Each garment ships with its care note. As a house rule: dry-clean occasionwear (but rarely), steam rather than iron delicate fabrics, and store structured pieces on shaped hangers. Our journal’s care guide has the full five rules.
Cards, bank transfer and all methods offered at our secure checkout, in Naira. [EDIT: list gateways/currencies if desired]
Still curious?
Message us on WhatsApp ([EDIT: number]) or through the contact page – we reply within one business day.
